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Advice and answers from the Pathfinder Team
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campaign
My
Campaign
didn't load?
You've created your (first)
campaign
, set up your emails, scheduled them, saved the
campaign
and nothing… to start the actions: Always check the
Campaign
status as your
campaign
is Inactive that means it's… for starting the
campaign
, providing the
campaign
status is set to active
Written by
Marija Stardelova
Updated over a week ago
How Can I Delete A
Campaign
I No Longer Need?
On the side menu, select
Campaigns
, then select the
campaign
you no longer need and use the “delete”… Make sure you really want to delete the
campaign
before confirming, as deleted
campaigns
can not be restored… Then you will be asked to confirm you want to delete your
campaign
Written by
Greg McDonald
Updated over a week ago
How Can I See Which
Campaigns
A Contact Is In?
To see which
campaign
a contact is in, select Contacts and select the name of the contact you would like… Under the Marketing section, you will see all the
campaigns
the contact is currently in… You can find all the
campaigns
a contact is in in the shopper profile
Written by
Greg McDonald
Updated over a week ago
How To Turn On A
Campaign
Once you have created a
campaign
, follow this guide to turn on a
campaign
and start sending emails out… When all items are ticked, you can then select Activate
campaign
and the
campaign
will be live… Emails created in Skill
campaigns
have been created for you
Written by
Greg McDonald
Updated over a week ago
How Can I Move a
Campaign
To the Top Of My Page?
In case you want to have a specific
campaign
on top of your list, all you need to do is drag and drop… Is there a way to move a
campaign
to show on top of my list?
Written by
Marija Stardelova
Updated over a week ago
The
Campaign
Start Trigger
Contacts are added into your
campaign
providing the
campaign
status is set to active and the contact… Choose Stay in the
campaign
and the contact won't leave the
campaign
unless they're specifically removed… it again if they are added to it by an add to
campaign
action from within a separate
campaign
Written by
Dan Stearn
Updated over a week ago
What Does Locked Mean?
Locked means that the
campaign
is still working, but no new contacts will be added to the
campaign
… If Pathfinder locks the
campaign
, it will remain locked, but if you lock your
campaign
, you can unlock…
Campaigns
can have a status called locked, but your
campaign
is still working
Written by
Greg McDonald
Updated over a week ago
Campaign
Statuses
Campaigns
have statuses which decide if the
campaign
will run and whether new contacts can be added into… There are three different
campaign
statuses.
Campaign
will run as normal… of the
campaign
Written by
Greg McDonald
Updated over a week ago
Automation - Reducing abandoned checkouts
Your
campaign
is now set up and ready to go!… All you need to do is review Pathfinder's work and activate the
campaign
… Select Active to start the
Campaign
! Congratulations!
Written by
Greg McDonald
Updated this week
Condition Checks
Make sure your
campaign
conditions are set correctly… When a
campaign
goes wrong, a common reason is because there was a mistake with a condition item inside… For this reason every condition item inside a
campaign
should be checked in two ways
Written by
Greg McDonald
Updated over a week ago